This note comes on the heels of the COVID-19 pandemic.
As important updates become available, we will be communicating with GBC aba families, staff, and communities to ensure safety and provide structure, as much as possible, during this difficult situation.
Now more than ever, we are thinking of ways to ensure your child is cared for with the tools and resources available.
Below you’ll find our latest update on steps we are taking to reduce the spread of infection and organize your child’s routine to incorporate recommendations and guidance from local and federal health officials like the Centers for Disease Control.
Again, our priorities are:
Our collaboration and interaction with GBC children and their families is critical in the success in the weeks and months to come. Please take time to thoroughly review the below to ensure you are educated …
“Shelter in Place” Announced by Governor Pritzker
As you may be aware, J.B. Pritzker announced a “shelter in place” for the state of IL which starts tomorrow evening through April 7th. This means that all non-essential businesses will be closed. There isn’t a need to panic – he confirmed that the interstate highways, gas stations, grocery stores, pharmacies, and essential businesses like healthcare and restaurants will remain open.
And, since we are a healthcare business and our staff are essential healthcare workers, we will still be working with our families with the precautionary measures we’ve put in place.
This is a good thing for us! JB Pritzker said it himself – the main reason the government enforced a Shelter in Place is to make it safer for individuals who perform essential jobs, like us, to continue going to work! Without as many people out and about, it will actually make it safer for us to work with your family.
Remember to continue monitoring your child’s, your family’s, and your staff’s health and follow GBC’s other precautionary measures, and we’ll all get through this together!
If anyone answers “yes” to any of these questions, then the appointment would be canceled. Follow normal procedures for canceling the appointment.
We are also very excited to announce that we received confirmation that telehealth (online therapy via your computer or phone) is temporarily being approved for ABA services by some insurance plans! Why is this a good thing? This provides us with options for remote support if we can’t continue to work with your child face-to-face so your child can continue to make progress!
But we need your help! We are working very hard to remain open during this time because we know your child needs services, especially now that schools are closed and other resources are not available. We are asking that all families call your insurance and verify that telehealth will be covered under your plan for ABA benefits at this time. We know that time is precious, and we wish that we could make these calls for you. But because you are the customer of the insurance company, insurance companies are more likely to listen to you and one call from you carries much more weight than several calls from us.
To reiterate, if we are ordered to close or to stay home, telehealth will be the only option for services to continue until this is all over. We desperately need every parent to make this call as soon as you can so we can be prepared to switch to telehealth if needed.
Please read the information below to see what we are asking of our families to help us prepare for telehealth options.
1. Please call your insurance provider and ask if telehealth is covered for ABA under your current benefit plan.
2. If the representative tells you that telehealth is not covered (because usually, it would not be covered), ask to speak to someone who can authorize an exception based on the fact that:
3. During this call, please write down the following information:
4. Please email that information to firstname.lastname@example.org. If covered, we will be contacting you to confirm the plan for providing telehealth support.
In the meantime, we continue to remain open so we can serve our families. We are proud to say that our staff is doing a wonderful job with following our precautionary guidelines and keeping our clients separated in our clinics.
Thank you so much for being a part of our GBC family. We value your support and are grateful that we’re rallying through this together with you! Continue to stay safe out there and feel free to reach out to our office if you have any questions!
Stephanie A. Gorbold, M.A., BCBA
President and Founder